Last updated: October 27, 2025
1. Introduction
Welcome to Siry.
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our consulting, quality monitoring, or mystery audit services.
By using this website, you agree to the terms of this Privacy Policy.
2. Who We Are
Siry provides independent quality consulting services for companies, including customer service quality audits, mystery audits, and competitor benchmarking.
Data Controller:
Siry Quality Consulting
Email: hello@siry.co
Website: www.siry.co
Registered in Spain
3. Information We Collect
We may collect the following information:
- Personal Information: name, company name, email address, phone number, and any details you voluntarily provide through our contact form.
- Usage Data: technical data about how you interact with our website (such as IP address, browser type, and pages visited), collected automatically via cookies or analytics tools.
- Communication Data: messages or inquiries you send us through email or contact forms.
4. How We Use Your Information
We use your data to:
- Respond to your inquiries and provide information about our services
- Deliver consulting or audit services you request
- Improve our website and user experience
- Maintain internal records and comply with legal obligations
We will never sell your personal data or use it for unrelated marketing purposes.
5. Legal Basis for Processing
We process your personal data based on one or more of the following grounds:
- Your consent (when you submit a form or request information)
- Performance of a contract (when we provide you with our services)
- Legitimate interest (to improve our services and ensure website security)
- Legal obligation (to comply with applicable laws or regulations)
6. How We Protect Your Data
We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Only authorized personnel have access to personal data, and they are required to keep it confidential.
7. Data Retention
We keep your personal information only as long as necessary for the purposes described in this policy or as required by law.
If you request deletion, we will securely erase your data unless we are legally required to retain it.
8. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw your consent at any time
- Object to or restrict certain processing activities
To exercise these rights, contact us at hello@siry.co.
9. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to collect anonymous usage information.
You can disable cookies in your browser settings at any time.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.
We recommend reviewing their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The updated version will always be posted on this page with a new “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact hello@siry.co or use our contact form.